Privacy Policy

CVCM may collect information that individuals voluntarily provide, including:

• First and last name
• Email address
• Telephone or mobile telephone number
• Mailing or property address
• HOA or condominium community name
• Board position, role, or organizational affiliation
• Event-registration information
• Questions, inquiries, requests, and communications
• Information submitted when requesting management information or services

CVCM may also collect limited technical information when visitors use the website, including internet protocol address, browser type, device type, pages visited, referring website, approximate location, and website-interaction data.

Information may be collected:

• Directly from individuals who submit forms or contact CVCM
• When individuals register for a CVCM Board Briefing or other event
• Through email, telephone, text-message, and website communications
• Automatically through cookies, analytics, and similar website technologies
• Through service providers that help CVCM operate its website and communications systems

CVCM may use personal information to:

• Respond to questions, requests, and inquiries
• Process event and CVCM Board Briefing registrations
• Provide registration confirmations, access information, reminders, and event updates
• Provide requested HOA or condominium management information
• Communicate about CVCM services and educational information when permitted
• Operate, maintain, secure, and improve the website
• Maintain business, consent, and communication records
• Prevent fraud, misuse, unauthorized access, or security incidents
• Comply with legal, regulatory, contractual, and recordkeeping requirements

CVCM sends text messages only according to the consent provided by the recipient.

CVCM’s website may use cookies, analytics tools, tracking technologies, and similar technologies to operate the website, understand website usage, improve performance, remember user preferences, and protect the website from misuse.

Visitors may adjust browser settings to refuse or limit cookies. Disabling cookies may affect certain website features or functions.

CVCM does not sell or rent personal information.

CVCM may provide limited information to service providers that perform necessary services on CVCM’s behalf, such as website hosting, data storage, customer service, communications, analytics, security, form processing, and text-message delivery.

These service providers may access information only as reasonably necessary to perform services for CVCM and are not authorized to use the information for their own independent marketing purposes.

CVCM may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, enforce agreements, protect legal rights, prevent fraud, or protect the safety and security of CVCM, its clients, website users, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, website hosting, communications, data management, or text-message delivery, is permitted only as necessary to provide services for CVCM.

All other information-sharing categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of text-message services required to deliver CVCM messages.

Text-messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text-message services needed to deliver CVCM messages.

SMS consent is optional and is not a condition of purchasing services, submitting a form, registering for an event, requesting information, or doing business with CVCM.

CVCM provides separate optional consent choices for marketing and non-marketing text messages. Selecting one consent option does not automatically provide consent for the other.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out or HELP for assistance.

Additional information about CVCM’s text-messaging program is available in the CVCM SMS Terms & Conditions.

CVCM retains personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain business and consent records, comply with legal obligations, resolve disputes, and enforce agreements.

CVCM uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

No website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Individuals may contact CVCM to:

• Request access to personal information maintained by CVCM
• Request correction of inaccurate or outdated information
• Request deletion of information when legally and operationally permitted
• Update communication preferences
• Unsubscribe from marketing emails using the unsubscribe link provided
• Stop text messages by replying STOP
• Request text-message assistance by replying HELP

CVCM may need to verify the identity of the person making a privacy request before completing the request.

Certain information may be retained when required by law or reasonably necessary for business records, consent documentation, dispute resolution, fraud prevention, or legal compliance.

The CVCM website may contain links to external websites, platforms, or services that CVCM does not operate or control.

This Privacy Policy does not govern the privacy practices of those external websites or services. Visitors should review the privacy policies provided by those organizations.

CVCM’s website and services are not directed to children under 13, and CVCM does not knowingly collect personal information from children under 13.

Participation in the CVCM SMS Messaging Program is limited to individuals who are at least 18 years old or who have permission from a parent or legal guardian.

A parent or legal guardian who believes that a child submitted personal information may contact CVCM to request review or deletion of the information.

CVCM may update this Privacy Policy when its practices, website, services, technology, or legal obligations change.

The revised policy will be published on this page with an updated effective date.

Questions, requests, or concerns about this Privacy Policy may be directed to:

Canyon View Community Management Inc.
Bullhead City, Arizona
Email: info@cvcmhoa.com
Phone: (928) 392-2826
Website: https://cvcmhoa.com/